Privacy Policy
Effective Date: December 9, 2025
1. Storage of Personal Data
We store and process your Personal Data only in India, in compliance with the RBI guidelines. All data centers and backups are located in India with full disaster recovery mechanisms.
2. Sharing of Personal Data
Your Personal Data is shared only with your consent and on a need-to-know basis:
- Internal authorized teams
- Service providers (payment gateways, SMS, etc.)
- Regulatory authorities as required by law
- Financial institutions for fraud prevention
3. Usage of Personal Data
We use your data for legitimate purposes including:
- Processing recharge/bill transactions
- Preventing fraud and verifying identity
- Service improvement and analytics
- Sending updates and offers
- Responding to queries and complaints
- Compliance with RBI, TRAI, and regulatory requirements
4. Cookie Policy
Cookies are used only for session management and analytics. No personal or financial data is collected via cookies.
5. Links to Other Websites
Our platform may link to third-party sites. This Privacy Policy applies only to Teletric. We recommend reviewing external website policies.
6. Security Practices
We implement industry-standard security measures including:
- 256-bit SSL encryption
- Device binding & App Lock
- OTP-based login
- Third-party security audits
- Restricted internal access
Important: Never share your password, OTP, or login details with anyone — not even Teletric staff.
7. Contact Us
Questions or concerns regarding your data? Contact:
8. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available at:
http://www.teletric.co.in/Privacy-policy